Privacy Policy

At Ardo, we value your privacy. We won’t sell or share your email address. Ever. 

We’re committed to maintaining the trust and confidence of our customers. We want you to know how we collect data, why we collect it and how we use it. We also want to make it clear that we are not in the business of selling, trading or renting email lists to other companies and businesses for marketing.

For any personally identifiable information, you can request a copy by signing into your account and requesting a copy from our automated data management service.

We store information in cookies, which you can delete from your machine.

Cookies

Like many websites, we use "cookies". Cookies are small programs that we transfer to your hard drive that allow us to recognise you and to provide you with a customised shopping experience. If you do not want us to use cookies, you can easily disable them by going to the toolbar of your web browser and clicking on the "help" button. Follow the instructions that will prevent the browser from accepting cookies or set the browser to inform you when you receive a new cookie. In addition, you may visit this and other websites anonymously with utilities provided by other private companies.

A cookie is a text file which is used to:

  • Store information about users’ preferences, users’ location and other details.
  • Protect users’ data from unauthorised access.
  • Maintain certain websites’ functionality.
  • Server personalised advert to users and make advertising more effective via re-marketing.
  • Collect Google Analytics data and other tracking data.

Cookies are stored locally on your hard disk and can be enabled or disabled via your web browsers settings.

There are two types of cookie:

  1. First Party Cookies 
  2. Third Party Cookies 

Our Store:

Store language - used to define the language OpenCart will load

Store currency - used to define the currency in which product prices will be shown

PHPSESSID - this holds the ID of the customer session.

Google Analytics:

_ga - Used to distinguish users.

_gi - Used to distinguish users.

_gat - Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_GTM-W77RJX.

AMP_TOKEN - Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.

_gac_GTM-W77RJX - Contains campaign related information for the user. If you have linked your Google Analytics and AdWords accounts, AdWords website conversion tags will read this cookie unless you opt-out.

Hotjar:

_hjClosedSurveyInvites – This is a Hotjar Cookie. It is set if you interact with a Survey invitation modal popup. It is used to ensure that the same invite does not reappear if it has already been shown to you.

_hjDonePolls – This is a Hotjar Cookie. It is set once you complete a poll using the feedback poll widget. It is used to ensure that the same invite does not reappear if it has already been shown to you.

_hjMinimizedPolls - This is a Hotjar Cookie. This cookie is set once a visitor minimizes a Feedback Poll widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site.

_hjDoneTestersWidgets – This is a Hotjar Cookie. This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in.

_hjMinimizedTestersWidgets – This is a Hotjar Cookie. This cookie is set once a visitor minimizes a Recruit User Testers widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site.

_hjIncludedInSample – This is a Hotjar Cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.

Remarketing:

id - This cookie is used for re-targeting, optimisation, reporting and attribution of online adverts. Doubleclick cookies also report non-user identifiable demographics attributes.

_drt_ - This cookie is used for re-targeting, optimisation, reporting and attribution of online adverts. Doubleclick cookies also report non-user identifiable demographics attributes.

.add - This cookie is used for re-targeting, optimisation, reporting and attribution of online adverts. Doubleclick cookies also report non-user identifiable demographics attributes.