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FAQs - Ardo Breast Pumps

Breast Pumps can be either manual or electric. For occasional use, the Ardo Amaryll manual pump is ideal – comfortable, easy-to-use, and small enough to fit in your handbag.

For frequent expressing, the Ardo Calypso electric Breast Pump is perfect – one of the quietest pumps on the market, with adjustable settings, it is also NHS Approved and has been awarded a Mumsnet Best for the last six years!

For long-term use we would recommend hiring the hospital-grade Ardo Carum, if you are unable to breastfeed your baby, need to exclusively express or you are trying to increase or maintain your breastmilk supply.

The Calypso and Carum can be used as either single or double pumps.

We often talk about the ‘let-down reflex’ – this is when your milk starts to flow. You may feel it happening by experiencing a tingling sensation. The let-down reflex is triggered by stimulation of the nipple.

When you breastfeed, your baby’s sucking stimulates nerves in your nipple. These nerves carry a message to your brain and the hormone Oxytocin is released. Oxytocin flows through your bloodstream to your breasts where it causes tiny muscle cells around your milk glands to squeeze milk out of the glands and into the milk ducts. This is known as the let-down reflex or the milk ejection reflex.

Using a Breast Pump to trigger the let-down reflex, start with a higher cycle level and lower vacuum. Once the let-down reflex has occurred, reduce the cycle level and strengthen the vacuum until you find the most comfortable level for you.

If you find that let-down isn’t being stimulated, then you can encourage it by massaging your breasts, applying a warm flannel to your breasts, or by looking at a photo or video of your baby, which all help to trigger the milk ejection reflex.

Ardo Breast Pump orders placed before 2pm, Monday to Friday, are despatched free on the next working day (not tracked).  If you need a next day delivery or Saturday there is an option for this choice.

* Due to incidents that may occur beyond our control, we cannot offer a guarantee. For the Scottish Highland areas this may be a 2/3 day delivery.

The pump, the electric cable and the storage box are the only items that need to be returned; the bottles and tubing that connect to the pump are personal items and are retained by you.

It is the hirer’s responsibility to arrange collection of the pump and terminate the hire. Contact us at least 2 working days prior to the end of the hire period, the date is specified on each invoice. Collections take place Monday to Friday within the hours of 9am -5pm.

If the courier is unable to collect the pump on the agreed date there will be a £12.00 re-collection charge, plus a non-refundable 30-day continuation payment will be taken if you have entered the next hire period.

To stop the pump being re-delivered to your address, can you please cross out your name, address and the bar code on the label on the cardboard box or pump casing before the courier collects.

A series of troubleshooting checks are the best way to determine if there is a problem:

1. If you are single pumping, is the tube connector closed off?

2. Is the membrane under the pumpset lid going up and down and not caught in the lid?

3. Is the pumpset lid fitted correctly and not loose?

4. Is the tube free of any kinks?

5. Is the lip valve connected to the breastshell ripped or torn.

6. Ensure the pumpsets are completely dry before use.


If you have carried out all the checks and still need advice, please contact Ardo on 01823 336362.

Only the parts of the pumpset that come into contact with your breastmilk need cleaning. Therefore, the tubing with the connector, the lid, and the pump casing can be kept clean easily with a disinfectant wipe after use.

To clean the pumpset there are four options:
1. Use Ardo Easy Clean Microwave Bags for fast and convenient cleaning at home or out and about.

2. Use electric or microwave steam sterilisers, using the manufacturer’s instructions.

3. Immerse in a pan of boiling water for 10 minutes.

4. Use cold water sterilisation fluid/tablets in line with producer’s instructions.

5. Remember to make sure that your pumpset is completely dry before use.

Ardo offers BPA-free plastic bottles as well as glass bottles.

The 130ml plastic bottles are manufactured exclusively from Bisphenol A (BPA)-free plastic. The 150ml glass bottles are an eco-friendly alternative.

Both bottles fit all Ardo breastshells, the Ardo Kombikit and the Ardo Amaryll manual Breast Pump. (And just so you know, our breastshells are also made from Bisphenol A (BPA)-free plastic!)

If you are building up a breastmilk supply because your baby is unable to breastfeed, you will need to express at least eight times in 24 hours, including at least once in the night. Frequent, shorter sessions of up to 20 minutes seem more effective than longer less frequent expressing sessions. The more often you express, the more milk you will produce!

If you are breastfeeding but also want to pump in order to store your breastmilk, then you can express whenever is convenient for you to do so – even whilst baby is breastfeeding. Some mums find it useful to express straight after a feed, but you will find the best time that suits you around your own life and breastfeeding routine.

Expressing after baby breastfeeds may help to increase your breastmilk supply. The more effectively, and the more often milk is taken by baby or by expressing, the more milk you will produce. A breastfeeding counsellor, midwife or health visitor will be able to help you further with this.

The Ardo Kombikit is an ingenious cost-effective product, as it converts any Ardo pumpset into an Amaryll handpump.

It is handy to keep in your changing bag if you need to express breastmilk on the go, and for those occasions when you may have a power cut or no access to electricity.

For a cost of only £9.95, it’s perfect for transforming your Ardo electric Breast Pump into a manual.

The easiest way is to express directly into the Ardo specially designed Easy Store.

  • Manufactured from materials free from BPA
  • Neutral odour and taste
  • No leaks with double zip closure
  • Stable or stackable freezer bag

Expressed breastmilk can be kept in the fridge (4 – 6°C) for three days, but if you’re stocking up, then the expressed breastmilk can be stored in the freezer compartment of a fridge for three months, or for six months in the deep-freezer at a temperature of at least -20°C.

You can either thaw it overnight in the fridge, run it under warm water, or place it in a container with warm water.

NB: Never microwave breastmilk, as it can change its composition.

Yes, it’s totally possible for you to breastfeed with implants – but it does depend on the size and placement of the implants and the type of surgery you’ve had. If the incisions are under the fold of the breast or through your armpit, you shouldn’t have any problems breastfeeding. But if the incision is around the areola, you may have problems as there’s a chance the milk ducts have been cut.

There’s no real way of knowing until you try breastfeeding. You might be able to produce some of the milk your baby needs and then supplement with first infant formula milk.

Let your GP or health visitor know if you have breast implants, so they can keep an eye on your baby’s weight and make sure they’re getting enough milk.

You may have a couple of side effects because of your implants, including more intense breast engorgement (when your breast is hard, swollen and feels full). If you get mastitis, the pain and fever may be slightly worse than for other women. If you’re worried about any of these symptoms, speak to your midwife, health visitor or GP.

Source: https://www.nhs.uk/start4life/baby/breastfeeding/your-questions-answered/ 

At Ardo we are very proud of our network volunteer agents who support and hire our Breast Pumps to ladies throughout the UK.

To become an agent you need to be a member of the NCT (National Childbirth Trust). ABM (Association of Breastfeeding Mothers), or IBCLC (International Board of Certified Lactation Consultant).
If you are a member of one of these groups and would like to know more about becoming an Ardo agent, then we would love to hear from you!

You can contact us on 01823 336362 or email us on info@ardomedical.co.uk and we will send you an application pack. You will need your membership number or your Public Liability insurance information, for its completion.

When it comes to breast shells for expressing breastmilk, one size does certainly not fit all. At Ardo, we cannot stress enough how important it is to make sure you have the correct size breast shell for you, your nipples, and your Breast Pump, to ensure you are getting the most productive milk flow.

The breast shell is the funnel-shaped part of the Breast Pump, which sits against your breasts when you are expressing. It collects the milk as it is expressed and channels it into the storage bottle you are pumping into.
When you use a breast shell, the nipple should move freely within the shell following the rhythmic movements of the pump. It should not be moving too far down into the funnel.

The best way to determine which size you need, is to measure your nipple (excluding the areola), to the widest part, add 4mm to this, and this is the breast shell you should try in terms of the diameter – the circle on the breast shells where your nipple will enter.