Please read the FAQs below to find answers to questions you may have.If you can't find the answer you're looking for, please Contact Us.
There are two kinds of pumps to choose from, a manual or electric breastpump. For occasional use, the Amaryll manual pump can be used. For frequent expressing, the Calypso electric breast pump is recommended. For long-term use it makes sense to hire the Carum hospital grade electric breastpump. The Calypso and Carum can be used as either single or double pumps.
When you breast-feed, your baby's sucking stimulates nerves in your nipple. These nerves carry a message to your brain, and a hormone, called oxytocin, is released. Oxytocin flows through your bloodstream to your breasts, where it causes tiny muscle cells around your milk glands to squeeze milk out of the glands and into the milk ducts. This is known as the let-down reflex or the milk ejection reflex.
When babies start to breastfeed they suckle with rapid sucking motions and low suction, this causes the milk by the stimulating let down. This effect is replicated by a breastpump by starting with a higher cycle level and lower vacuum. When let down occurs, reduce the cycles and strengthen the vacuum until you find the most comfortable level for you.
If you are not attaining let down this can be encouraged by either; massaging your breasts, applying a warm flannel to your breasts, or using a photo or video of your baby which all help stimulate the milk ejection reflex.
Breastpump orders placed before 2pm, Monday to Friday, are despatched for a *next day working day delivery.
* this is not guaranteed, due to incidents that may occur beyond our control. Scottish Highland areas may be a 2 day delivery.
When you wish to return the breastpump please contact us on 01823 336362, a minimum of 2 days before the end of rental period, to arrange a collection date. The courier collects Monday-Friday between 9 and 5pm. The pump, the electric cable and the storage box are the only items that need to be returned, the bottles and tubing that connect to the pump are personal items and are retained by you. Please note if you arrange a collection date and are not in when the courier calls a £12 charge will be applied.
A series of troubleshooting checks are the best way to determine if there is a problem:
- 1. Is the tube connector closed off if you are single pumping?
- 2. Is the membrane under the pumpset lid going up and down and not caught in the lid?
- 3. Is the pumpset lid fitted correctly and not loose?
- 4. Is the tube free of any kinks?
- 5. Is the lip valve connected to the breast shell ripped or torn?
If you have carried out all the checks and still need help please contact Ardo on 01823 336362
Only the parts that come into contact with your milk need cleaning. Therefore, the tubing with the connector, the lid, and the pump casing can be kept clean with a disinfectant wipe after use.
There are four options:
- 1. Use Ardo Easy Clean Microwave Bags for fast and convenient cleaning at home or out and about.
- 2. Electric or Microwave Steam sterilisers - using the manufacturer's instructions.
- 3. Immersion in a pan of boiling water for 10 minutes.
- 4. Cold water sterilisation - according to the instructions on the sterilising fluid/tablets.
Ardo offers BPA free plastic bottles as well as glass bottles. The 130ml plastic bottles are manufactured exclusively from material free from Bisphenol A (BPA). The 150ml glass bottles are an eco-friendly alternative 150ml. Both bottles fit all breast shells, the Kombitkit and the Amaryll Manual Breastpump.
If you're building up a milk supply because your baby is unable to breastfeed direct, you'll need to express at least eight times in 24 hours, including at least once in the night. The more often you express the more milk you will produce. Frequent, shorter sessions, no more than 20 minutes, seem more effective than longer less frequent ones. If you don't express as often as this, then your body starts to produce less and over time, your milk supply will dwindle.
If you are pumping to collect your milk, and are also breastfeeding, then you can express whenever is convenient for you to do so, even during a feed. Some mums find it useful to express straight after a feed, you will find the right time that suits.
Expressing after a feed may help to increase your supply. The more effectively, and the more often, milk isremoved by the baby or by expressing, the more milk you will make. A breastfeeding counsellor, midwife or health visitor will be able to help you.
The Kombikit is an ingenious cost effective kit as it converts any Ardo pumpset into an Amaryll hand pump. It is handy to keep in your changing bag if you need to express breast milk on the go; if you have a power cut or have no access to electricity. If you have hired a Carum or an Elite pump you will already have the pumpsets so for a cost £9.95 you have a manual breast pump.
You can express directly into the specially designed Ardo 180ml Easy Freeze Bags. The bags are made out of premium-quality materials, and are double layered to avoid the absorption of external flavours.
Expressed breast milk can be kept in the refrigerator (4 - 6°C) for three days. In order to stock up, the expressed breast milk can be stored for three months in the freezer compartment of the refrigerator and six months in the deep-freezer at a temperature of at least -20°C. The specially designed Easy Freeze bags have an integrated temperature indicator so that you can be confident the breast milk is at the correct temperature.
More information can be found in: Storing Your Breast Milk
To thaw the breast milk you can either place overnight in the fridge, run under warm water, or place in a container with warm water. The Ardo Easy Freeze bags have an integrated temperature indicator which lets you know that the breast milk has reached room temperature.
NB: Never microwave breast milk as it can change the composition of breast milk.
Many women are choosing to have their breast size enhanced during their child bearing years. This is often best left until after you have had children, although women who have breast implants can breastfeed. While any form of breast surgery carries some risk that ducts and nerves may be damaged, most women with implants have happy and successful breastfeeding experiences.
Some mothers worry that the quality of their milk may be affected by implants. There is no evidence that the material in the implants can harm a baby, even if a leak in the implant packet occurs.
The location of the implant can impact on breastfeeding. When the packets are inserted under the fold of the breast or under the arm, there is less risk of damage to important nerves and milk ducts. Sometimes, implants are inserted at the edge of the areola. There is more risk with this surgical approach that the nerve sensation to the nipple will be damaged. If this happens, both milk supply, and milk release, can be affected.
On rare occasions, a woman gets implants because of irregular breast development. She may have too little glandular tissue to bring in a full milk supply. In such a case, her breastfeeding problems are not directly related to the implants, but to the earlier problem. Source http://www.amazingbreastmilk.nhs.uk/how-to-breastfeed/feeding-with-implants/
In order to become an agent you need to be a member of the NCT (National Childbirth Trust), ABM (Association of Breastfeeding Mothers) or the LLL (La Leche League).
If you are a member of one of these groups then contact us on 01823 336362 or email us and we will send you an application pack. You'll need your membership number and date of renewal in order to complete it.