FAQs

Please read the FAQs below to find answers to questions you may have.If you can't find the answer you're looking for, please Contact Us.

When you wish to return the breastpump please contact us on 01823 336362, a minimum of 2 days before the end of rental period, to arrange a collection date. The courier collects Monday-Friday between 9 and 5pm. The pump, the electric cable and the storage box are the only items that need to be returned, the bottles and tubing that connect to the pump are personal items and are retained by you. Please note if you arrange a collection date and are not in when the courier calls a £12 charge will be applied.

In order to become an agent you need to be a member of the NCT (National Childbirth Trust), ABM (Association of Breastfeeding Mothers) or the LLL (La Leche League).

If you are a member of one of these groups then contact us on 01823 336362 or email us and we will send you an application pack. You'll need your membership number and date of renewal in order to complete it.